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Continuous Improvement
A proactive effort to enhance customer satisfaction
Workplace Organization
Activities designed to improve workplace organization
Value Stream Mapping
A tool to help your organization achieve its goals
Six Sigma for Healthcare
A customer-focused, systematic method for reducing defects
Contact Us
CCIH Coalition
Connie Troska, CCIH Coordinator
Northland Community & Technical College
1101 Hwy 1 East
Thief River Falls, Minnesota 56701
218-686-8738
connie.troska@northlandcollege.edu
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Press Releases
Keep up-to-date on CCIH news!
October 6, 2009
CCIH Sponsors Voice of the Customer Workshop
The Coalition for Continuous Improvement in Healthcare is sponsoring a transformational workshop on the Voice of the Customer in Healthcare.
The Workshop is a fast paced, interactive 1 ½ day workshop facilitated by Rob Lawton, bestselling author of Creating a Customer Centered Culture: Leadership in Quality, Innovation and Speed.
(Download the entire press release - PDF)
February 13, 2009
CCIH Hosts “Working Together For Success”
Event Shows Successes of MnSCU Organizations Combined Efforts
Alexandria, February 13, 2009: January 15, 2009 may have been one of the coldest days on record for the State of Minnesota,
but that did not stop the enthusiasm happening at Alexandria Technical College in Alexandria, MN, as four MnSCU colleges
publicly introduced the Coalition for Continuous Improvement in Healthcare (CCIH).
(Download the entire press release - PDF)