Continuous Improvement

Workplace Organization

Value Stream Mapping

Six Sigma for
Healthcare

Value Stream Mapping Module

Value Stream Mapping

What are the goals you have for your organization? Growth? Performance improvement? A blacker bottom line? Greater respect and teamwork among your employees? An improved reputation? Newsworthy accomplishments? Reduced stress in the workplace?

If any or all of these are in your strategic plans, then Value Stream Mapping is one of the tools that can help you achieve any or all of them. If you apply the tools consistently throughout your organization, you will likely achieve all of the above results, and more. Organizations that have embraced Value Stream Mapping as part of their cultures also enjoy higher retention, reduced turnover, higher employee morale and reduced absenteeism.

Performance Objectives

Helps Associates:

• Understand the history and relevance of VSM to healthcare
• Define the benefits of VSM
• Identify VSM opportunities and projects
• Identify value-added and non-value added activities
• Complete a VSM or A-3
• Conduct and evaluate an experimental test
• Create follow-up from a test
• Identify internal and external customers and how they might benefit from the VSM process

Course Overview

This course gives the leadership or employees the opportunity to succeed with positive change immediately. This module examines current processes within the organization with an eye to eliminating waste and improving value and satisfaction for patients and their families. During each session, sequences are mapped for greater understanding and identification of where waste occurs. Participants then use the remaining sessions to change their processes to eliminate problems of waste. The results of Value Stream Mapping are exciting and energizing, as they almost always deliver immediate cost or time savings that grow over time. Value Stream Mapping projects can and are often done on a regular basis in healthcare organizations, delighting both the patients and staff with increased efficiencies and saving money in places that are often overlooked.

Additional benefits to your organization:

• Added time
• Bottom line savings
• Improved safety
• Fewer mistakes
• Greater respect between individuals and departments
• Reduced stress and frustration
• Greater job satisfaction/pride of ownership
• Improved teamwork and collaboration