Methods/Tools
Make your organization LEAN with CCIH’s customized training modules
Continuous Improvement
A proactive effort to enhance customer satisfaction
Workplace Organization
Activities designed to improve workplace organization
Value Stream Mapping
A tool to help your organization achieve its goals
Six Sigma for Healthcare
A customer-focused, systematic method for reducing defects
Make your organization LEAN with CCIH’s customized training modules
Continuous Improvement
A proactive effort to enhance customer satisfaction
Workplace Organization
Activities designed to improve workplace organization
Value Stream Mapping
A tool to help your organization achieve its goals
Six Sigma for Healthcare
A customer-focused, systematic method for reducing defects
Contact Us
CCIH Coalition
Connie Troska, CCIH Coordinator
Northland Community & Technical College
1101 Hwy 1 East
Thief River Falls, Minnesota 56701
218-686-8738
connie.troska@northlandcollege.edu
© 2012 CCIH. All rights reserved.
Completed Workshops
In October 2009, CCIH sponsored two workshops on leadership. Robin Lawton, IMT founder and president, presented at both workshops.
Achieving 8 Dimensions of Excellence:
Aligning Strategy, Measures and Customer Priorities
Date: Tuesday, October 27, 2009
Time: 1:00 P.M. – 5:30 P.M. Half-Day Session
Location: Minnesota State University Mankato
7700 France Avenue South, Minneapolis
The 12 Voices of the Customer:
Uncover, Translate, Measure and Deliver What Customers Want
(Prerequisite Achieving 8 Dimensions Workshop)
Date: Wednesday, October 28, 2009
Time: 8:00 A.M. – 5:00 P.M. All Day Session
Location: Minnesota State University Mankato
7700 France Avenue South, Minneapolis